Joined JB/UXD and Managed to Become a Reputable Design and Innovation Agency

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Muhammad Al Mahdi

6 mins read

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March 1, 2020

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Project Background

“Allied to Success in My Journey and Contribution With JB/UXD”

As part of the team that has contributed to JB/UXD’s long journey, I had the opportunity to co-start and build the brand of this design and innovation agency. For more than 2 years working there, my experience has become a great learning journey, providing invaluable insights and experiences.

JB/UXD is an agency committed to helping diverse clients from various organizational backgrounds create revolutionary digital products. With a careful approach, they use the Jobs To Be Done and Business Model Canvas frameworks to ensure that each product produced is in accordance with the needs and wants of the market. Thus, JB/UXD not only seeks product compatibility with dynamic markets, but also explores promising new opportunities for client business growth.

 

 

In my journey with JB/UXD, I witnessed how the agency tries to overcome various challenges that organizations often face in digital product design and innovation. They recognize the importance of accelerating the innovation process to stay relevant in a changing marketplace. Therefore, JB/UXD takes an adaptive and creative approach, and engages feedback from users in testing and improving their product.


The essence of JB/UXD’s mission is to become a digital agency that is always at the forefront, presenting impressive innovations that are in line with market demands. With a focus on speed and accuracy, they are ready to face diverse business challenges and provide impressive solutions for each of their clients.

 

 

Through my journey with JB/UXD, I have not only contributed to building the agency’s brand, but also gained valuable experience and insight into the world of design and innovation. With JB/UXD, I’ve found a team that is creative, collaborative, and committed to delivering superior digital products and providing great user experiences.

User Centered Design

"Embracing User-Centricity with Experiencing the Unique Perspectives of Users with JB/UXD"

In my long journey with JB/UXD, I learned many in-depth things about a user-centric design approach, with this approach myself and other teams can quickly understand needs through workshop processes and direct collaboration with clients. The user-centric design approach allows me to see the world through the eyes of the user very well. Uses various research techniques to explore user experience in depth.

I’ve learned a lot to listen, empathize, and embrace the uniqueness of each user. See every challenge as an opportunity to create an extraordinary experience.

 

Discover & Research

“Close Meetings Through Workshops and Discussions Supported by Research Bring Light to Every Step”

As a UI/UX designer on the JB/UXD team, I am in a very important position to bring revolutionary design and innovation solutions to jbuxd. To ensure proper understanding of objectives, my team and I conducted valuable Stakeholder Insights and Discussions. From this workshop session, I discovered that JB/UXD’s Vision is to become a trusted and reputable partner in creating superior digital products and solving organizational problems with innovative solutions.

To achieve this ambitious vision, we recognize the importance of having a strong online presence. Therefore, finding UI/UX Brief (PRD) documents at hand is invaluable. This document provides clear and comprehensive directions on what we should do.

In Brief, I look at the direction JB/UXD wants to target, From companies to startups, government agencies to non-profit organizations. Business leaders and product managers looking to succeed in the dynamic digital era are our potential valued clients. They are looking for user experience design services, product strategy, prototyping and testing, and business model innovation to meet their challenges with confidence.

 

 

In the user research process, I use a collaborative approach that combines Qualitative research and Quantitative research methods. understand deeply the needs and preferences of potential clients of jbuxd. Apart from that, I also conduct competitor analysis to ensure that jbuxd remains competitive and can achieve the vision with a mature strategy.

The results of this research bring awareness to the magnitude of the opportunity to achieve this inspiring vision of JB/UXD. However, realizing that success requires hard work, dedication, and careful planning. As the JB/UXD team, I am ready to face this challenge with passion and innovation, to realize JB/UXD’s vision as a trusted partner in the world of design and innovation, creating digital products that bring extraordinary impact to JB/UXD and JB/UXD clients.

Branding

“Strengthening JB/UXD Identity Towards Global Potential Partners”

As a UI/UX designer on the JB/UXD team, I realize that developing a well-thought-out strategy doesn’t just depend on perception alone. Therefore, I decided to help prepare JB/UXD with the right strategy through a strong Brand Strategy process.

By relying on data from user research results to competitor analysis, I carefully search for and consider the strategic position of JB/UXD. ensure that JB/UXD’s positioning is in accordance with the vision and mission and describes current conditions, so that it is able to reach potential customers without obstacles and failures in online presence.

Seeing conditions and analyzing research data carefully, I intend to make JB/UXD a potential partner for all elements of organizations around the world without having to compete hard. Together with the team, we decided on the strategy for JB/UXD and my input was well received by all team members.

 

 

Now, JB/UXD’s task is how to create a strong brand identity that is able to reflect the vision, mission, to the agreed strategy. Without a doubt, I proved my ability by designing logos, presentations, brand style guides, to business cards & stationery for JB/UXD. With dedication and thoroughness, I finally succeeded in creating the best branding without sacrificing any important things.

Today, JB/UXD is ready to face the world with a strong identity and armed with innovation as a trusted partner to create extraordinary digital products for all JB/UXD clients around the world.

Understanding Problem

“Defining Crucial Problems with Data-Driven and Empathetic Approach”

The importance of understanding and solving crucial problems with an objective approach. To achieve JB/UXD’s ambitious vision, I rely on data and empathy for users.

Using a variety of powerful tools, such as User Persona, Problem Statement, UX Strategy Blueprint, Empathy Map, User Journey Map, Stakeholder Map, and HMW Question. With these tools, I understand JB/UXD’s target customers, the problems they face, and how JB/UXD can create superior experiences and offerings.

 

 

User Personas help understand potential clients, their needs and preferences, and extract valuable insights to design the right solution. The Problem Statement helps formulate the main problems that need to be solved in order to focus on appropriate solutions. The UX Strategy Blueprint is a guide in developing the right strategy in designing and presenting jbuxd digital products. Empathy Map helps understand customer feelings, needs and motivations to create meaningful and relevant experiences. The User Journey Map provides insight into customer interactions with jbuxd products from start to finish. This helps to identify areas for improvement in the user experience. The Stakeholder Map helps identify all parties involved in the project, understand their interests, and maintain effective collaboration. and HMW Question opens the door to creativity and innovation by asking how we can come up with solutions that were not thought of before.

 

 

Using these tools, I identify user needs, design intuitive navigation, and provide relevant and engaging content. In addition, ensuring the JB/UXD website reflects a strong brand identity of JB/UXD through a consistent visual design and an emphasis on the key messages that JB/UXD wants to convey.
then I’m not only looking for problems, but also find new opportunities that inspire. I see data as power and empathy as the basis for all that is done. With a comprehensive and problem-focused approach, I am poised to achieve success and make a tremendous impact for JB/UXD.

  • How might we provide effective marketing tools and resources that help creative businesses build their brands online?
  • How might we develop features and services that facilitate the management of business operations, including efficient inventory management, product delivery, and customer service?
  • How might we create tools and forums that facilitate collaboration, knowledge exchange, and networking between creative businesses?

In the process of defining and understanding the problem, I have formulated a clear and concrete problem statement based on the analysis of existing information. I also develop a creative and innovative how might we solve these problems.

Produce Solution

“Turning Ideas into Impactful Solution Opportunities for JB/UXD”

I’m excited to see a well-defined problem. So far, we have identified a variety of exciting new opportunities, paving the way for JB/UXD’s greater vision and mission. However, I am aware that every valuable opportunity must be guarded and must not miss any potential.

Therefore, my team and I held a collaborative brainstorming session together to create brilliant ideas and realize unique opportunities to solve JB/UXD problems. The results of this brainstorming are then processed and visualized through mind mapping to get a clear picture of potential solutions.

Although we managed to collect a lot of great ideas, I also realize that not all ideas can have a significant impact on JB/UXD. As a next step, I did feature prioritization carefully. This process allows us to filter the best solution ideas, based on criteria of objectivity and potential impact.

 

 

Of the various unique solutions that we have screened, there are several solutions that we would like to highlight and present on the JB/UXD website. First, our CTA “Book a Call” is displayed to provide direct and easy access for potential clients to communicate with us. This ensures efficient collaboration in finding the right solutions for their needs.

Furthermore, presenting Project Portfolios, Testimonials, and Client Reviews as real evidence of the success and quality of jbuxd’s services. This feature is designed to build trust and confidence for new clients, so they feel confident about working with JB/UXD.

An Accessible Contact Form is another important solution, as I wanted to ensure that potential clients could quickly and easily contact JB/UXD to ask questions or request more information.

 

 

I also realized how valuable useful content is for JB/UXD clients. Therefore, we present valuable Lead Magnets or Freebies, providing exclusive insights on the latest trends and smart solutions, as a token of appreciation for JB/UXD clients.

We present Clear Service Packages to make it easier for clients to understand our services in detail, so that they can choose the package that suits their needs without any doubts.

Finally, the Presentation Video or Demo on the landing is an interactive solution that we present to highlight the advantages and advantages of JB/UXD services more attractively and convincingly.

 

 

I present these solutions to ensure that the JB/UXD website becomes a portal that is informative, engaging, and makes it easy for clients to navigate their journey to innovation and success. All the solutions that I present on the JB/UXD website have a clear goal, which is to strengthen trust, provide added value, and ensure comfort for JB/UXD clients in making the decisions we expect. Because for JB/UXD, the client’s success is my success too.

Solution Concept

“Designing a seamless Experience for JB/UXD Websites with Precision and User Center”

At JB/UXD, I value a pleasant and intuitive user experience. Before designing a visually appealing design, prepared a Site Map and Information Architecture to ensure easy navigation for visitors. I also designed intuitive Userflow for smooth interaction between pages. That way, visitors can easily find the information they need.

The resulting Wireframes I created help test and validate concepts before developing further designs. I present a state-of-the-art Lo-fi Prototyping to clarify the interactive aspects of a website before reaching the detailed design stage.

 

 

Through Concept Testing with real users, I ensure that the solutions offered are relevant and provide satisfaction for JB/UXD clients. This website is ready to become an informative, interesting, and impactful portal in achieving JB/UXD’s vision and mission. Every step is aimed at strengthening trust, providing added value, ensuring comfort and convenience for prospective clients in making the right decision.

 

 

We again conducted concept tests and tested this new usability to validate our new solution. Our goal was to create a perfect user experience, and yeah this new concept managed to cope with the feedback from the testing team. This gives us the strength and confidence to continue this journey steadily.

Designing Solution

“Elevating JB/UXD with Precision and Clarity”

In my role at JB/UXD, I have complex responsibilities in presenting a variety of visual needs. From Motion design, Illustration, Art design, Vector tracing & design, Infographic design, Visual Design, to Illustration and iconography, as well as the creation of UI Style guide and Design systems, I use all of them to turn low fidelity wireframe designs into beautiful and detailed UI mockups, displaying solutions offered with clarity and beauty.

In the process of completing the UI mockups, I always make sure to consider all the strategies and branding elements that have been set. Every message and solution submitted must be tested and proven for its strength and accuracy. With this precision, all solutions that were previously only in concept form, have now been realized in a simple but very clear and powerful visual form. In every detail, I am committed to ensuring that the JB/UXD website is a reflection of dedication and excellence in delivering impactful solutions.

 

 

In designing Hifi UI Design (Mockup), I pursue excellence and maximum quality. I create prototyping and interaction designs that are not only visually stunning, but also provide an intuitive, fluid, and engaging user experience. I carefully consider every animation, transition, and interface interaction to ensure that users experience comfort and satisfaction when using the Creative Hub platform.

I believe that through this approach, I can help Creative Hub convey important messages, strengthen their brand, and provide a memorable experience for users. I want to make sure that every user feels the quality, professionalism and dedication that goes behind every design element that I create.

Evaluation & Testing

“Ensuring the Right Solutions at JB/UXD to Attract Customers and Win Business Challenges”

Finally I developed everything using WordPress and did an analysis of the results, I am satisfied with the results showing that we managed to achieve all the metrics and expectations that were set perfectly and on target.

All of these processes are a reflection of the processes and responsibilities that I do with JB/UXD. After the JB/UXD website was launched, JB/UXD really achieved its goal, many customers searched and chose JB/UXD to be their design and innovative partner. From there, I successfully completed hundreds of challenges and helped achieve the goals of customers from various organizations and industries around the world.

 

Contribution

"My Impactful Contributions on this JB/UXD project"

A/B testing, Affinity mapping, Analytics, Art design, Brainstorming, Brand Strategy, Brand style guides, Competitior analysis, Concept testing, Design Documentation, Design Testing, Expert Review, Feature Prioritization, Heuristic Evaluation, Hifi UI Design (Mockup), HMW question, Illustration and iconography, Infographic design, Information Architecture, Lofi Prototyping, Logo Design, Mind Mapping, Motion design, Presentations, Problem statement, Prototyping and Interaction design, Qualitative research, Quantitative research, Site map, Stakeholder Insights and Discussions, UI Styleguide And Design systems, UI/UX Brief (PRD), Usability testing, User Acceptance Testing, User persona, User Research, Userflow, UX Strategy Blueprint, Vector tracing & design, Visual Design, Wireframe & flows, Wordpress
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