As an international mat manufacturer, Dollamur provides large custom mats, but their custom mat service has several very crucial challenges. where these problems have an impact on the efficiency of processing time, quality of results, customer satisfaction and so on. some of these challenges are:

• Customization Complexity:
  The main problem with dollamur is the complex customization process. Specific requests such as size, color, logo and other design elements are often difficult to interpret and result in order errors.
• Errors and Miscommunication:
  There is a risk of errors and miscommunication when customers manually explain their preferences, leading to products that do not meet their expectations.
• Design Consistency:
  Ensuring design consistency across different orders is another issue, especially if customers request similar designs but with minor variations.
• Order Delays:
  Manual customization processes can cause delays in order fulfillment, potentially disappointing customers.
• Limited Design Skills:
  Many customers may lack experience in design, making it difficult to create a mat design that matches their vision.
• Communication Barriers:
  Language barriers and different interpretations can hinder effective communication between Dollamur and customers.
• Market Expansion:
  Dollamur wants to attract customers from a wide range of sporting disciplines and regions, but is faced with the challenge of adapting to these diverse needs.