User journey map – Muhammad Is Me

Ecommerce for Creative Craft with Education Support that empowers businesses and environment

Client

Patrik & Simon Laughlin

Industry/vertical

E-Commerce

Duration

2 months

Headquarters

Australia

Key services

UI Design, UX Design, Audit Design, Creative Design

Results Overview

Increased User Activation

0 %

Increased Revenue

0 %

introduction introduction introduction introduction introduction introduction

Empowering the Creative World through a Caring Environment and Educational Support

Creative Hub is a global marketplace for unique and creative (hand craft) items. Their mission is to maintain human relations at the center of commerce amid increasing automation. Creative Hub helps creative entrepreneurs start, manage, and grow their businesses with low costs, powerful tools, and with educational support. They provide a platform that connects sellers with millions of buyers who are looking for something special with a human touch. Connection security and safety is their priority. Creative Hub is also committed to the guiding principles, sustainability and social responsibility. With every purchase on Creative Hub, a positive contribution is made to small businesses, the people behind them, and our planet.

CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES

Barriers in Creative Business that cause gaps between creative actors and consumers

Creative Hub sees some of these challenges as opportunities to create a platform that addresses needs and provides solutions for creative sellers.

Lack of dedicated space for unique and creative items.
Low connectivity between sellers and buyers in conventional business.
Changes in shopping trends towards unique and personal items.
Lack of support and education for creative entrepreneurs in managing their business.

GOALS GOALS GOALS GOALS GOALS GOALS GOALS GOALS

Creative Hub strives to be a positive force in supporting creative businesses, providing unique shopping experiences, and promoting values of sustainability and social responsibility. Creative Hub has several goals to achieve, such as:

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

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Let’s develop something awesome together.

5 Minute Blinds is an Australian ecommerce website that sells custom-made blinds and curtains. The website was founded by James, who had a simple idea to create a marketplace that helps potential customers find blinds and curtains that meet their needs.

Luxotic is an Australian luxury homewares brand founded in 2014 by Edward Li. Li saw an opportunity in the growing Australian e-commerce market and launched Luxotic, an online brand that sells high-quality textile products with a focus on understated luxury and exotic touches.

Ecommerce for Creative Craft with Education Support that empowers businesses and environment

Client

Patrik & Simon Laughlin

Industry/vertical

E-Commerce

Duration

2 months

Headquarters

Australia

Key services

UI Design, UX Design, Audit Design, Creative Design

Results Overview

Increased User Activation

0 %

Increased Revenue

0 %

introduction introduction introduction introduction introduction introduction

Empowering the Creative World through a Caring Environment and Educational Support

Creative Hub is a global marketplace for unique and creative (hand craft) items. Their mission is to maintain human relations at the center of commerce amid increasing automation. Creative Hub helps creative entrepreneurs start, manage, and grow their businesses with low costs, powerful tools, and with educational support. They provide a platform that connects sellers with millions of buyers who are looking for something special with a human touch. Connection security and safety is their priority. Creative Hub is also committed to the guiding principles, sustainability and social responsibility. With every purchase on Creative Hub, a positive contribution is made to small businesses, the people behind them, and our planet.

CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES

Barriers in Creative Business that cause gaps between creative actors and consumers

Creative Hub sees some of these challenges as opportunities to create a platform that addresses needs and provides solutions for creative sellers.

Lack of dedicated space for unique and creative items.
Low connectivity between sellers and buyers in conventional business.
Changes in shopping trends towards unique and personal items.
Lack of support and education for creative entrepreneurs in managing their business.

GOALS GOALS GOALS GOALS GOALS GOALS GOALS GOALS

Creative Hub strives to be a positive force in supporting creative businesses, providing unique shopping experiences, and promoting values of sustainability and social responsibility. Creative Hub has several goals to achieve, such as:

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

Share Case Studies

Let’s develop something awesome together.

Ecommerce for Creative Craft with Education Support that empowers businesses and environment

Client

Patrik & Simon Laughlin

Industry/vertical

E-Commerce

Duration

2 months

Headquarters

Australia

Key services

UI Design, UX Design, Audit Design, Creative Design

Results Overview

Increased User Activation

0 %

Increased Revenue

0 %

introduction introduction introduction introduction introduction introduction

Empowering the Creative World through a Caring Environment and Educational Support

Creative Hub is a global marketplace for unique and creative (hand craft) items. Their mission is to maintain human relations at the center of commerce amid increasing automation. Creative Hub helps creative entrepreneurs start, manage, and grow their businesses with low costs, powerful tools, and with educational support. They provide a platform that connects sellers with millions of buyers who are looking for something special with a human touch. Connection security and safety is their priority. Creative Hub is also committed to the guiding principles, sustainability and social responsibility. With every purchase on Creative Hub, a positive contribution is made to small businesses, the people behind them, and our planet.

CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES

Barriers in Creative Business that cause gaps between creative actors and consumers

Creative Hub sees some of these challenges as opportunities to create a platform that addresses needs and provides solutions for creative sellers.

Lack of dedicated space for unique and creative items.
Low connectivity between sellers and buyers in conventional business.
Changes in shopping trends towards unique and personal items.
Lack of support and education for creative entrepreneurs in managing their business.

GOALS GOALS GOALS GOALS GOALS GOALS GOALS GOALS

Creative Hub strives to be a positive force in supporting creative businesses, providing unique shopping experiences, and promoting values of sustainability and social responsibility. Creative Hub has several goals to achieve, such as:

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

Share Case Studies

Let’s develop something awesome together.

Interactive Tools for Designing Mat Builders

Client

Dollamur

Industry/vertical

Sport

Duration

2 months

Headquarters

Key services

Creative Design, UI Design, UX Audit, UX Design

Results Overview

after 6 Months Of Launch:

Increased Sales Growth

0 %

Increased Customer Satisfaction

0 %

introduction introduction introduction introduction introduction introduction

Design Your Perfect Mat

Dollamur is a company specializing in the production of high-quality sports mats for various sports disciplines, such as gymnastics, wrestling, martial arts and boxing. They are renowned for using innovative technology and high-quality materials in the manufacture of their mattresses. One of their flagship products is the Flexi-Roll, a mattress system that rolls up easily, allowing for convenient mobility and storage. Dollamur also offers special services, such as making mattresses according to the size and specifications you want, as well as adding logos or special designs. Dollamur products have been used in national and international competitions, recognized for their high quality, durability and good protection against injury.

CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES

Difficult to interpret customer expectations when ordering a mat

As an international mat provider and manufacturer, Dollamur offers custom large-sized mats, but their custom mat service faces some crucial challenges. These issues significantly impact efficiency, the quality of the results, customer satisfaction, and more. Some of these challenges include:

Complex Customization: Dollamur's primary challenge lies in the complexity of the customization process. Specific requests such as size, color, logos, and other design elements are often difficult to interpret, leading to order errors.
Errors and Miscommunication: There is a risk of errors and miscommunication when customers manually describe their preferences, resulting in products that do not meet their expectations.
Design Consistency: Ensuring design consistency across different orders is another challenge, especially when customers request similar designs with minor variations.
Order Delays: The manual customization process can lead to delays in order fulfillment, potentially disappointing customers.
Limited Design Expertise: Many customers may lack experience in design, making it challenging for them to create mats that align with their vision.
Communication Barriers: Language constraints and differing interpretations can hinder effective communication between Dollamur and customers.
Market Expansion: Dollamur aims to attract customers from various sports disciplines and regions but faces the challenge of adapting to these diverse needs.

GOALS GOALS GOALS GOALS GOALS GOALS

By introducing a simple and interactive mat design tool, Dollamur hopes to overcome challenges and provide a platform for customers to accurately express their expectations and preferences. This tool allows all customers to easily use and operate the design interface, ensuring a seamless medium for displaying the desired mat design. Here are some of dollamur's goals for making the mat design tool:

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

Share Case Studies

Let’s develop something awesome together.

Dollamur, a leading manufacturer in the sports mat industry, faced significant challenges. The demand for large-sized mats not available in their standard catalog was a major issue they needed to address. Their customers often required custom-sized mats with designs tailored to their preferences.

GiveTree is a platform developed by Sam Joel that combines the NFT (Non-Fungible Token) market and the metaverse world with the aim of creating a positive impact on the world. Every transaction on this platform is environmentally friendly and contributes to charitable organizations. Artists can also utilize web3 and NFT technology to generate income while supporting charitable causes.

NFT Marketplace for a Better World

Client

Sam Joel

Industry/vertical

Web3

Duration

2 months

Headquarters

Australia

Key services

UI Design, UX Design, Audit Design, Creative Design

Results Overview

after 6 Months Of Launch:

Increased Market Acceptance

0 %

Achieved user satisfied

0 %

introduction introduction introduction introduction introduction introduction

Building a Better World Through web3 and Metaverse

GiveTree is an NFT (Non-Fungible Token) marketplace and metaverse game with a mission to do good. Every transaction that occurs on this platform will contribute to charitable organizations. Users who sell items in this NFT marketplace can choose the charitable organization they wish to support and the percentage of the item's sale they want to donate. Additionally, GiveTree assists creators in utilizing web3 technologies such as blockchain, cryptocurrency, crypto wallets, NFTs, and smart contracts to earn income while making a positive impact. The platform features a virtual world game built using Unreal Engine, creating a stunning 3D universe. GiveTree is also a multichain NFT marketplace, with Ethereum/Polygon being the first blockchain used. To achieve its mission, GiveTree generates revenue from various sources, including transaction fees, design and game development services, and NFT sales. GiveTree's mission is to become one of the inspiring NFT marketplaces and metaverse games in the global market, with each transaction contributing to charitable causes, making the world a better place.

CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES

The disparity between charitable organizations and creators in the metaverse industry

As an NFT marketplace and a Metaverse game that aims to do good, Givetree has several challenges, namely:

Lack of innovative income sources for charitable organizations.
Limited income opportunities for creators in the NFT space.
Environmental concerns within the crypto ecosystem.
High competition in the NFT market.
Limited access for charities and creators to web3 technologies.
The need for an NFT platform that supports multiple blockchains.
Creating an engaging metaverse gaming experience.
Ensuring environmentally-friendly transactions on the platform.
Establishing strong differentiation to succeed in a competitive market.

GOALS GOALS GOALS GOALS GOALS GOALS GOALS GOALS

GiveTree strives to become a leading player in the global market as an NFT marketplace and metaverse game that contributes to goodness and makes the world a better place.

Building a multi-chain NFT marketplace with interoperability, enabling users to transact with multiple blockchains.

01. "Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Ecommerce for Creative Craft with Education Support that empowers businesses and environment

Client

Patrik & Simon Laughlin

Industry/vertical

E-Commerce

Duration

2 months

Headquarters

Australia

Key services

UI Design, UX Design, Audit Design, Creative Design

Results Overview

Empowering the Creative World through a Caring Environment and Educational Support

Barriers in Creative Business that cause gaps between creative actors and consumers

Creative Hub strives to be a positive force in supporting creative businesses, providing unique shopping experiences, and promoting values of sustainability and social responsibility. Creative Hub has several goals to achieve, such as:

READ more details in design diary

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

Share Case Studies

Let’s develop something awesome together.

Ecommerce for Creative Craft with Education Support that empowers businesses and environment

Client

Patrik & Simon Laughlin

Industry/vertical

E-Commerce

Duration

2 months

Headquarters

Australia

Key services

UI Design, UX Design, Audit Design, Creative Design

Results Overview

Empowering the Creative World through a Caring Environment and Educational Support

Barriers in Creative Business that cause gaps between creative actors and consumers

Creative Hub strives to be a positive force in supporting creative businesses, providing unique shopping experiences, and promoting values of sustainability and social responsibility. Creative Hub has several goals to achieve, such as:

READ more details in design diary

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

Share Case Studies

Let’s develop something awesome together.

Ecommerce for Creative Craft with Education Support that empowers businesses and environment

Client

Patrik & Simon Laughlin

Industry/vertical

E-Commerce

Duration

2 months

Headquarters

Australia

Key services

UI Design, UX Design, Audit Design, Creative Design

Results Overview

Empowering the Creative World through a Caring Environment and Educational Support

Barriers in Creative Business that cause gaps between creative actors and consumers

Creative Hub strives to be a positive force in supporting creative businesses, providing unique shopping experiences, and promoting values of sustainability and social responsibility. Creative Hub has several goals to achieve, such as:

READ more details in design diary

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

Share Case Studies

Let’s develop something awesome together.

Interactive Tools for Designing Mat Builders

Client

Dollamur

Industry/vertical

Duration

2 months

Headquarters

Key services

Creative Design, UI Design, UX Audit, UX Design

Results Overview

after 6 Months Of Launch:

Design Your Perfect Mat

Difficult to interpret customer expectations when ordering a mat

READ more details in design diary

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

Share Case Studies

Let’s develop something awesome together.

NFT Marketplace for a Better World

Client