Delivery: Empathy map

Prodoo

Ecommerce for Creative Craft with Education Support that empowers businesses and environment

Client

Patrik & Simon Laughlin

Industry/vertical

E-Commerce

Duration

2 months

Headquarters

Australia

Key services

UI Design, UX Design, Audit Design, Creative Design

Results Overview

Increased User Activation
0 %
Increased Revenue
0 %
introduction introduction introduction introduction introduction introduction
introduction introduction introduction introduction introduction introduction

Empowering the Creative World through a Caring Environment and Educational Support

Creative Hub is a global marketplace for unique and creative (hand craft) items. Their mission is to maintain human relations at the center of commerce amid increasing automation. Creative Hub helps creative entrepreneurs start, manage, and grow their businesses with low costs, powerful tools, and with educational support. They provide a platform that connects sellers with millions of buyers who are looking for something special with a human touch. Connection security and safety is their priority. Creative Hub is also committed to the guiding principles, sustainability and social responsibility. With every purchase on Creative Hub, a positive contribution is made to small businesses, the people behind them, and our planet.

CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES
CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES

Barriers in Creative Business that cause gaps between creative actors and consumers

Creative Hub sees some of these challenges as opportunities to create a platform that addresses needs and provides solutions for creative sellers.

  • Lack of dedicated space for unique and creative items.
  • Low connectivity between sellers and buyers in conventional business.
  • Changes in shopping trends towards unique and personal items.
  • Lack of support and education for creative entrepreneurs in managing their business.
GOALS GOALS GOALS GOALS GOALS GOALS GOALS GOALS
GOALS GOALS GOALS GOALS GOALS GOALS GOALS GOALS

Creative Hub strives to be a positive force in supporting creative businesses, providing unique shopping experiences, and promoting values of sustainability and social responsibility. Creative Hub has several goals to achieve, such as:

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  • “Global marketplace for creative businesses around the world.”
  • “Comprehensive support and education for creative entrepreneurs.”
  • “Curate trends and inspiration to help shoppers find unique products.”
  • “Powerful tools and features to manage your business more effectively.”
  • “Seller control panel and sales analytics”
  • “Dashboard to help sellers manage their business more effectively”
  • “Commitment to sustainability by offsetting 100% carbon emissions and the goal of zero carbon emissions by 2030.”
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Stakeholder Insights and Discussions
User Research
Competitor Analysis
Problem statement
HMW Questions
Site map
Information Architecture
Mind Mapping
Wireframing
Lofi Prototyping
Brand Strategy
Brand style guides
Logo Design
Presentations
Bussines card & stationary
Motion design
Illustration
Art design
Vector tracing & design
Infographic design
Visual Design
Wireframe & flows
Wireframe & flows
Visual Design
UI Styleguide And Design systems
Illustration and iconography
Hifi UI Design (Mockup)
Prototyping and Interaction design
Concept testing
Design Testing
Heuristic Evaluation
A/B testing
Usability testing
Design Documentation
Handoff
WordPress

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

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Assisting and Empowering Organizations to Thrive and Grow Through Culture

Dragonfish is an award-winning culture and performance consultancy based in the UK. They help organizations develop and strengthen their cultures while measuring cultural performance to achieve sustainable growth.

Dragonfish

dragonfish

Navigating Organizational Culture Success with Dragonfish

Client

Dragonfish

Industry/vertical

SaaS

Duration

2 months

Headquarters

United States

Key services

UI Design, UX Design, Audit Design, Creative Design

Results Overview

after 2 Years Of Launch:

Increased Revenue
0 %
Achieve User Satisfied
0 %
introduction introduction introduction introduction introduction introduction
introduction introduction introduction introduction introduction introduction

Make an impact to Organizational Growth

Dragonfish Consulting is a leading global culture and performance consultancy firm, renowned for its expertise in assisting organizations in developing cultures aligned with their vision, goals, and values. They combine research, data, and practical experience to help organizations address true behavior change, enhance customer and employee experiences, and drive sustainable growth. With a focus on culture development, aligning customer and employee experiences, and culture assessment during corporate mergers, Dragonfish Consulting aids organizations in gaining a competitive edge and achieving optimal performance.

CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES
CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES

Culture and Its Profound Complexity

Dragonfish Consulting was created to address various issues and challenges that organizations face in the workplace, especially concerning culture and performance management. Some of the problems that require deeper attention in the context of the workplace that they aim to solve include:

  • Difficulty in Managing Cultural Change: Organizations often struggle with managing the cultural changes necessary to align with their vision and goals, and this is what Dragonfish aims to address with their assistance.
  • Culture Integration in M&A: Mergers or acquisitions of companies bring complex culture integration challenges, requiring special focus to address cultural disparities that may arise in the process.
  • Misalignment of Employee and Customer Experiences: The disconnect between employee experiences and an organization's promises to customers can lead to internal conflicts and disrupt overall organizational performance.
  • Low Employee Engagement: Low levels of employee engagement can affect productivity, creativity, and employee retention, necessitating a specialized approach to improve it.
  • Lack of Tools for Culture Measurement and Evaluation: Organizations often struggle to have clear metrics for measuring organizational culture, identifying weaknesses, and setting appropriate improvement strategies.
  • Complexity of Organizational Change: Rapid and constant changes within organizations require quick and appropriate cultural adaptation to align with the direction of organizational change.
  • Difficulty in Consistent Leadership and Culture: Organizational leaders must ensure that consistent leadership aligns well with the culture to prevent confusion and dissonance among team members.
  • Failure to Implement Cultural Values in Actions: The gap between announced cultural values and their actual implementation in day-to-day actions requires extra attention to ensure consistency and trust.
GOALS GOALS GOALS GOALS GOALS GOALS
GOALS GOALS GOALS GOALS GOALS GOALS

Dragonfish's primary focus on gathering qualitative research is a key part of their business model. Validating, comparing, and tracking culture within an organization is complex and challenging. The Dragonfish objectives are as follows:

Developing a Strong Culture: Assisting organizations in developing a culture that aligns with their vision and goals.

01.

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  • “Setting goals for achieving cultural success”
  • “Setup aim to gather important cultural information”
  • “Quick report to view detailed results of cultural information”
  • “Develop your culture, vision, goals and values”
  • "Assessing culture for mergers and acquisitions"
  • ”Align customer and employee experiences”
  • “A culture tracking and benchmarking tool to gain insight into their culture and compare it to other industry standards.”
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Stakeholder Insights and Discussions
User Research
Competitor Analysis
Problem statement
HMW Questions
Site map
Information Architecture
Mind Mapping
Wireframing
Lofi Prototyping
Brand Strategy
Brand style guides
Logo Design
Presentations
Bussines card & stationary
Motion design
Illustration
Art design
Vector tracing & design
Infographic design
Visual Design
Wireframe & flows
Wireframe & flows
Visual Design
UI Styleguide And Design systems
Illustration and iconography
Hifi UI Design (Mockup)
Prototyping and Interaction design
Concept testing
Design Testing
Heuristic Evaluation
A/B testing
Usability testing
Design Documentation
Handoff
WordPress

"Our partnership with Muhammadisme transformed our online business. The redesigned platform not only impressed our customers but also increased our conversions by 20%. We are now better positioned to compete in the e-commerce market and deliver an exceptional shopping experience."

Katie Hayes | SIXT PROJECT MANAGER

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Let’s develop something awesome together.

GET IN TOUCH

How SIXT+ Innovates to Offer Customers the Freedom and Comfort of Car Ownership through Subscription

SIXT is a leading global mobility services provider renowned for its premium car rental services and innovative approach to transportation solutions. With a rich history dating back to 1912, SIXT has evolved into a prominent brand known for its diverse and high-quality fleet, catering to a wide range of customer needs, from luxury vehicles to practical choices.

SIXT+

Subscription Revolutionizes Convenience and Freedom in Car Rental

Client

Empathy map

Industry/vertical

Duration

2 months

Headquarters

  • German

Key services

, , ,

Results Overview

after 6 Months Of Launch:

Increased User Satisfaction
0 %
Increased Revenue
0 %
introduction introduction introduction introduction introduction introduction
introduction introduction introduction introduction introduction introduction

Say no to everything that bothers you about car ownership

SIXT's SIXT+ program is a car subscription service that provides flexibility with no purchase, financing or vehicle value depreciation costs. Customers can choose from a variety of car models, customize their subscription with appropriate coverage and mileage options, and even terminate their contract each month or suspend it for up to 3 months. All costs are included in one monthly price, except fuel costs, making the mobility experience more convenient and hassle-free, similar to a streaming subscription or gym membership. The program also offers special options for companies, helping to make company fleets more flexible. With SIXT+, customers can have access to a car without the commitment of long-term vehicle ownership.

CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES
CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES CHALLENGES

Eliminating Car Ownership Hassles

Sixt faces several challenges in the car rental industry, such as:

  • High Initial Costs
    Customers are often faced with significant initial costs when purchasing a new car, such as down payment and sales tax.
  • Financing Costs
    Obtaining competitive car financing often requires a complicated and time-consuming process and carries additional costs in the form of interest rates.
  • Depreciation of Vehicle Value
    New cars tend to depreciate quickly, which can mean a financial loss for the owner when they try to sell the car.
  • Uncertainty of Need
    The need for the type and size of car may change over time, but traditional car ownership binds customers into long-term contracts.
  • Ownership Obligations
    Owning a car means customers have obligations such as insurance, taxes and maintenance that they must handle themselves.
  • Maintenance and Repair Costs
    Maintaining and repairing a self-owned car can be an unexpected and expensive additional expense.
  • Car Buying and Selling Inconvenience
    The process of buying and selling a car can be complicated and time consuming, and requires negotiation and administrative handling.
GOALS GOALS GOALS GOALS GOALS GOALS
GOALS GOALS GOALS GOALS GOALS GOALS

By providing a premium membership program offered by Sixt which provides flexible, convenient and exclusive car rental services, Sixt aims to:

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  • “Find and get a variety of cars easily and quickly.”
  • “Companies Can Save Extra!”
  • “No purchasing costs, Stay flexible, and Fully customizable.”
  • “Find and get a variety of cars easily and quickly.”
  • “Companies Can Save Extra!”
  • “No purchasing costs, Stay flexible, and Fully customizable.”
  • “Customize Your Subcription. ”
  • “Pick-up Your Car.”
  • “Return the Car at Anytime.”
  • “Today’s alternative to leasing.”
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Creative Design, UI Design, UX Audit, UX Design
Workshop
User Persona
user Journey Map
Brainstorming
Mind Mapping
Crazy 8s
Concept Evaluation
Branding and Style Guide
Interaction Design and Animations
Usability Testing
Pitch Deck, Sales Deck
Social Media
A/B testingAffinity mappingBrainstormingBrainstorming to define problemConcept testingDesign DocumentationDesign TestingEmpathy mapExpert ReviewHand offHifi UI Design (Mockup)Illustration and iconographyInfographic designInformation ArchitectureLofi PrototypingPrototyping and Interaction designSite mapStakeholder Insights and DiscussionsVector tracing & designVisual DesignWireframe & flowsWireframing

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  • +61 435 780 464
  • Muhammad Al Mahdi
  • hi@muhammadisme.com
  • +61 435 780 464
  • Muhammad Al Mahdi
  • hi@muhammadisme.com