Interactive Tools for Designing Mat Builders
Client
Dollamur
Industry/vertical
Duration
2 months
Headquarters
- Australia
Key services
Results Overview
after 6 Months Of Launch:
Increased Sales Growth
0
%
Increased Customer Satisfaction
0
%
introduction
introduction
introduction
introduction
introduction
introduction
introduction
introduction
introduction
introduction
introduction
introduction
Design Your Perfect Mat
Dollamur is a company specializing in the production of high-quality sports mats for various sports disciplines, such as gymnastics, wrestling, martial arts and boxing. They are renowned for using innovative technology and high-quality materials in the manufacture of their mattresses. One of their flagship products is the Flexi-Roll, a mattress system that rolls up easily, allowing for convenient mobility and storage. Dollamur also offers special services, such as making mattresses according to the size and specifications you want, as well as adding logos or special designs. Dollamur products have been used in national and international competitions, recognized for their high quality, durability and good protection against injury.
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
CHALLENGES
Difficult to interpret customer expectations when ordering a mat
As an international mat provider and manufacturer, Dollamur offers custom large-sized mats, but their custom mat service faces some crucial challenges. These issues significantly impact efficiency, the quality of the results, customer satisfaction, and more. Some of these challenges include:
- Complex Customization: Dollamur's primary challenge lies in the complexity of the customization process. Specific requests such as size, color, logos, and other design elements are often difficult to interpret, leading to order errors.
- Errors and Miscommunication: There is a risk of errors and miscommunication when customers manually describe their preferences, resulting in products that do not meet their expectations.
- Design Consistency: Ensuring design consistency across different orders is another challenge, especially when customers request similar designs with minor variations.
- Order Delays: The manual customization process can lead to delays in order fulfillment, potentially disappointing customers.
- Limited Design Expertise: Many customers may lack experience in design, making it challenging for them to create mats that align with their vision.
- Communication Barriers: Language constraints and differing interpretations can hinder effective communication between Dollamur and customers.
- Market Expansion: Dollamur aims to attract customers from various sports disciplines and regions but faces the challenge of adapting to these diverse needs.
GOALS
GOALS
GOALS
GOALS
GOALS
GOALS
GOALS
GOALS
GOALS
GOALS
GOALS
GOALS
By introducing a simple and interactive mat design tool, Dollamur hopes to overcome challenges and provide a platform for customers to accurately express their expectations and preferences. This tool allows all customers to easily use and operate the design interface, ensuring a seamless medium for displaying the desired mat design. Here are some of dollamur's goals for making the mat design tool:
solutions
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solutions
- “An interactive mat costume design tool..”
- “Very easy with mat design template.”
- “Simple flow even if the customer never uses design tools.”
- “Design mat tools for Wrestling Competition Mats and Practice Rooms, UWW Mats, Octagon Mats”
- “Design mat tool for Swain Hybrid.”
- “Design mat tool for Flexy-roll.”
- “Design mat tool for Turf/rubber.”
- “Design mat tool for Wall Pads.”
- “Design mat tool for Puzzle.”
deliveries
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